FAQs

Frequently asked questions

Your questions
to Kaito

We encourage exploration and discovery of a dynamic array of flavor experiences. Flavor is an adventure, and it’s our privilege to enlighten you on the world of possibilities that coffee offers, by organizing our roasts into colorful collections (Blue, Yellow and Red) defined by their flavor profile.

Sometimes. But we don’t seek these certifications because they don’t always guarantee superior and fair growing practices at the level we need. We focus primarily on the quality and taste of the coffees we purchase, and we do this while promoting transparency and sustainability in the supply chain. We aim to develop strong and fair relationships with coffee producers and hyper-specialized importers in order to raise awareness among people and communities while improving the practices and products of the coffee industry.
We freshly roast our coffee every week and work with our partners to ensure that our coffee is always served and sold at the peak of its freshness. Best if enjoyed between 5 days and 3 weeks from roasting, we write the date of roasting on every bag of Kaito coffee so you can be assured of its quality and freshness.
We generally recommend that our coffee be enjoyed between 5 days and 3 weeks from the roasting date (this is indicated on each bag); this is where your coffee is at the peak of its freshness. Beyond 3 weeks, your coffee will gradually begin to lose its aromatics, and so we encourage you to purchase only the coffee you will need during its peak freshness period. We also recommend grinding as needed and storing coffee beans in a sealed container in a cool, dry place.

Yes. If you don’t have a grinder, you can simply indicate in the notes section of your order that you want your coffee ground, and what type of coffee maker you are using so that we can determine the appropriate grind size.

Although we offer this service, we caution against grinding your coffee ahead of time, as this causes the aromas and flavors to lose very quickly compared to a whole bean of coffee. Coffee is always best served when ground immediately before brewing, and we strongly encourage you to equip yourself with a quality coffee grinder to optimize your coffee experience at home.

Coffee can be brewed in different ways with varying characteristics depending on the technique, equipment and recipe used. What’s most important is enjoying the cup of coffee that will be brewed, and we strongly encourage exploring various brewing methods to determine your preference. For more information on brewing coffee, check out our brewing method guides.

Freshness is a key element of our quality promise, and we want to make sure you always drink our coffee at its best. As such, we sell this one exclusively in 12oz bags to encourage you to buy only the coffee you’ll need during its peak freshness period (between 5 days and 3 weeks from roasting).

We sell here on our website and we ship directly to your doorstep anywhere in the world. If you’d rather pick it up in person, it’s still available from our friends next door, Mikko Espresso & Boutique, or you can also visit one of our other partners. Contact us to find the location closest to you.

We are not a coffee shop, but you are more than welcome to come by when we are at the roastery. Stop by and come say hello. We will have the pleasure of showing you around and chatting over a good cup of coffee. We also open our space for coffee tastings and other creative sessions. Visit our facebook page and subscribe to our newsletter to find out about our upcoming events.

We are always delighted to partner with passionate restaurants, cafes, offices and creative spaces who want to offer memorable coffee experiences. See our wholesale information and contact us to further discuss your requirements.

We like to support great initiatives and we often donate in the form of coffee and gift cards. Email us at hello@kaitocoffee.com with information regarding your event and we’ll see how we can accommodate your request.

Absolutely! We know nothing that inspires conversation and connection more than a great cup of coffee, so we work with mobile super baristas to provide full service catering for events of all types and sizes. Email us at hello@kaitocoffee.com with information regarding your event and we’ll see how we can accommodate your request.

If you’re as passionate about making great coffee as we are, we want to work with you too! Email us at hello@kaitocoffee.com, tell us about yourself, and we’ll see how we can work together.

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